Remote Call Manager (RCM)

Remote Call Manager (RCM) is a unique suite of Device Management tools that really reduces any Company mobile expenses up to 60%.
RCM is world's first preventive mobile expense management solution and was nominated and finalist for the "High-Tech Innovation Awards 2009" and "The Next Web 2009".

Benefits and features (on-line Wiki)

Summary & Highlights of Remote Call Manager

RCM Telecom Expense Management highlights:
- Active (preventive) control over mobile expenses by setting call limits on Non-Business calls remotely.
- Set restrictions on Applications usage per user or groups of users (e.g. non-productive applications).
- Analyzes and reports all calls, both incoming and outgoing
- Extended analyzing tools for Telecom Expenses optimization.
- Trains employees to optimize company mobile expenses by means of detailed after call notification.

RCM Device Management highlights:
- Remote Application Management: Allow or block the installation or usage of any applications depending on employee Activity.

RCM Security Management highlights:
- Remote Lock via RCM web panel (server) commands
- Remote Wipe, includes the wipe of Memory cards
- Anti-theft protection: alien SIM detection with auto lock and auto report "thief" phone number.

New: Multiple logins for maximum privacy.
RCM server now provides different logins:
- for Administrators
- for IT Department: for Device Management: remote configuration and phone usage settings. No Analysis, no calls view. No privacy information displayed.
- for Analysts. Gives full reports on phone usage: business or non-business, outgoing and incoming calls seperated, real time analysis with enhanced filters for Departments, Activities, Top Caller lists, search, view, graphics, export tools for salary slips, expense reports etc.

RCM does not require any initial investments! Only fixed costs per employee.
- RCM Server is offered as secure SaaS (Software as a Service), which means highly scalable and cost predictable solution.
- RCM is suitable for any Company: starting from just one employee, up to thousands of employees. Pay per user, no server costs, no setup fees.

RCM is nominated as Best Business to Business Concept for Accenture Innovation Awards 2009
- RCM is not only for Companies. Create new services to your clients if you are Operator, MVNO, Service provider, or Business retail supplier.
- RCM is licensed via certified Distributors and Resellers (Revenue share). No setup requirements, no hardware investments. RCM is offered as a Full Service Business solution including Billing and Administration tools.

Example of case study for Remote Call Manager (RCM)

Company name: Worldwide Portable Machining BV (WPMBV)
Head Quartered in: the Netherlands
Industry: AQAP certified Marine and Off-shore on-site repairs
Website: http://www.wpmbv.eu/
Contact: Mr. Rein de Heer

Situation.

WPM operates globally in the area of Marine and Off-shore Industry.
Technical Specialist from WPMBV are sent around the globe for on-site repairs.
(Mobile) communication with Head-Quarters in the Netherlands and between colleagues located elsewhere around the globe is crucial but causing extremely high costs. WPMBV needed a solution that could manage and avoid excessive mobile phone expenses, and created awareness to its employees about phone usage optimization.

Solution.

PHC Mobile, a Klomptek certified Reseller, informed WPMBV about Klomptek’s Remote Call Manager (RCM). RCM offers pro-active Mobile Telecom Expense Management (MTEM) for a wide range of Mobile phones using Symbian operating system such as on Nokia E-Series.

WPMBV evaluated the solution during one month trial and as a result of this trial period WPMBV replaced all mobile phones inside the company by Nokia E71’s and licensed RCM for all employees resulting in 45% cost reduction on both local and International phone calls.

Rein de Heer, IT manager WPMBV: “RCM delivered us true cost reduction within the first day. There was almost zero effort needed to setup the web based system and once up and running there was even no need to maintain the solution. All employees are aware that all calls are now monitored for the sake of cost control and they are informed by screen pop-ups about their status. In general, RCM saved us about 45% on our mobile expenses, both local and roaming”.

Other case studies available.

Contact Klomptek about RCM

^{* Symbian OS phones S60 v3 and v5. Other models to be announced.}